INTERESTED PARTIES / END CUSTOMERS POLICY FOR THE META TRAK SERVICE
PURSUANT TO EU REG. NO. 2016/679 ("GDPR")
IDENTITY AND THE CONTACT DETAILS OF THE CONTROLLER
Quasar Telematics Europe S.r.l. (QTE) located in via Meuccio Ruini, 10, 42124 Reggio Emilia, tax code
and VAT number 02650440353 (hereafter “QTE”)
CONTACT DETAILS OF THE DATA PROTECTION OFFICER
Communications with the DPO are confidential and must be addressed to: dpo@qtelematics.eu, or to
Quasar Telematics Europe S.r.l., via Meuccio Ruini, 10, 42124 Reggio Emilia, c.a. DPO.
TYPES OF DATA, PURPOSE OF THE PROCESSING
Types of dat a p r oc essed:
identification data: name, surname, tax code, etc.
contact details: telephone number, e-mail, address, etc.
bank details: IBAN, credit card number, etc.
other personal data: Vehicle plate
geolocation data: data relating to the location and location of the vehicle in accordance
with the agreed service.
For the following purposes:
a. Establishment, execution of the contract for the chosen service and sending e-mail of
commercial communications in the context of the contractual relationship
b. Fulfil obligations under applicable regulations and legislation
c. If necessary, to ascertain, exercise or defend the rights of the owner in court or out of court
d. Marketing: e.g. sms and e-mails, telephone calls with operator and traditional mail for
promotional and commercial proposals relating to services / products offered by the Company
or reporting of corporate events, as well as carrying out market studies and statistical analyzes,
also through the reference dealer
LEGAL BASIS AND PROCESSING METHODS
The legal bases of the applicable processing identified by the GDPR are:
Execution of a contract to which you are a part (eg provision of the service,
communication of access credentials)
Need to fulfil legal obligations
Legitimate interests pursued by the controller or by a third party for easier management
of the work activity (eg. communication with the customer through contact details for
information on the status of the service, imminent expiry of the contract, management
of the service in general)
Optional and revocable consent at any time without prejudice to you also in relation to
the treatments based on the consent given before the revocation
DATA RETENTION OR THE CRITERIA FOLLOWED TO ESTABLISH SUCH PERIOD
The data retention period is:
10 years after the termination of the contract for administrative and accounting data in
compliance with the legal obligation that requires retention
the number of months established in the contract with the Customer for geolocation
data, and for a further 30 days after the conclusion of the contract
In the event of a dispute for the duration of the dispute and for the terms of appeal
For marketing purposes: 24 months from their registration
Once the aforementioned storage terms have elapsed, the data will be destroyed, deleted or
made anonymous, compatibly with the state of the art and implementation costs.
OBLIGATION TO PROVIDE DATA
The provision of data for the purposes referred to in letters a), b) and c) above are mandatory. In case
of failure to provide data, it will not be possible to proceed with the contractual relationship.
THIRD PARTIES ADDRESSED TO THE DATA
The data can be transmitted to subjects other than the Data Controller, also autonomous Data
Controllers.
The data can also be transmitted to subjects who process them on behalf of the Data Controller as
Data Processors on the basis of a legally binding agreement to protect data protection.
Categories of subjects, e.g.
a) IT providers (e.g. data back-up services, e-mail, WEB / cloud computing, hosting, network
monitoring, e-mail sending, website maintenance, etc.)
b) consultants (e.g. payroll, competent doctor, workplace safety, professionals, etc.)
c) supervisory and control authorities, public or private subjects who have the right to request data
TSP / DEALER with which the Customer of the META TRAK service signs the contract for the service is a
data processor only if the TSP is operating in Italy, in any other country the TSP is data processor.
SUBJECTS AUTHORIZED TO TREATMENT
The data may be processed by workers in relation to their job, expressly authorized and adequately
instructed in the treatment.
TRANSFER OF DATA TO THIRD COUNTRIES (EXTRA EU / EEA)
Personal data will be processed on servers located within the European Union.
In any case, it is understood that the Data Controller, if necessary, will have the right to transfer these
data abroad to non-European countries.
In this case, the Data Controller ensures as of now that the transfer of non-EU data will take place in
accordance with the applicable legal provisions.
Specifically, the data will be transferred abroad to non-European countries, only if the level of data
protection of the Third Country has been deemed adequate by the European Commission pursuant to
art. 45 of the GDPR or after the adoption of adequate guarantees pursuant to art. 46, 2, lett. c) and d)
GDPR (binding corporate clauses, standard contractual clauses, code of conduct, certification
mechanism).
In the absence of an adequacy decision, the transfer of data can be carried out in the presence of one
of the derogations provided for by art. 49 of the GDPR (e.g. consent, transfer necessary for contractual
or pre-contractual purposes in relation to a contract entered into with the interested party or in his
favor, ascertainment, exercise or defense of a right in court, etc.).
DATA SUBJECT'S RIGHTS AND COMPLAINTS TO THE SUPERVISORY AUTHORITY
Data subjects have the following rights::
a. access, for:
knowing if a data processing is in progress, for what purposes, on which data, recipients or
categories of recipients to whom the personal data have been or will be communicated, when
possible, the retention period of the personal data provided or, if it is not possible, the criteria
used to determine this period, what the rights of the interested party are, information on their
origin, if an automated decision-making process is in progress, including profiling (at least in
such cases with significant information on the logic used, importance and consequences of this
process), what are the appropriate guarantees if the data is transferred to a third country
obtain a copy of the personal data being processed without affecting the rights and freedoms
of others
b. correction of incorrect data and integration taking into account the purposes of the processing,
c. cancellation in the following cases: a) personal data are no longer necessary with respect to the
purposes for which they were collected or otherwise processed; b) the interested party revokes
consent if there is no other legal basis for the processing; c) the interested party opposes the
processing in the absence of prevailing contrary rights or obligations; d) personal data have been
unlawfully processed; e) there is a legal obligation in this sense for the Data Controller f) personal
data have been collected in relation to the offer of services on the internet
d. limitation to the processing for disputing the accuracy of the data, for illegal because excessive
treatment, for the assessment, exercise or defense of a right in court (even if the Controller no
longer needs the data), in the event of opposition (pending verification of the existence of this
right in practice)
e. opposition (in the case of processing necessary for the execution of a public interest task or for the
legitimate interest of the Data Controller, including profiling) for reasons related to the particular
situation of the interested party, except for the prevalence of other public interest rights or
obligations of law
f. opposition to the receipt of commercial communications with automated methods (e-mail, etc.) for
treatment for direct marketing purposes, including profiling
g. portability of data in common and interoperable electronic format, also directly to another Operator
if technically possible, in case of treatment with automated tools
In the cases referred to the letters b), c) and d), the data controller informs each of the recipients
which personal data have been transmitted of any corrections or cancellations or the processing of
changes unless this proves impossible or involves a disproportionate effort .
For the exercise of his rights, the interested party can contact the Data Controller through the contacts
indicated in this statement.
Data subjects have the right to lodge a complaint with the Competent Control Authority in the Member
State in which they habitually reside or managed or in the State in which the alleged regulation is
verified.
THE SOURCE FROM WHICH THE PERSONAL DATA ORIGINATE
Personal data are collected from the interested party by the TSP / DEALER / INSTALLER and entered on
the META TRAK portal
GEOLOCALIZATION DATA
The processing of these Data is necessary for the performance of a contract to which the data subject
is party or in order to take steps at the request of the data subject prior to entering into a contract.
HAVING READ THE POLICY
I declare that I have received and read the Privacy Policy.
PROVISION OF THE CONSENT OF THE AFFECTED PARTY
Having read the above Privacy Policy, aware that my consent is purely optional, as well as
revocable at any time, I consent to the processing of my data by the Data Controller for the marketing
purposes indicated above: sending commercial / promotional communications , through automated
contact methods (such as e-mail, sms or MMS) and traditional (e.g. phone calls with operator and
traditional mail) on their products and services, reporting of corporate events, detection of the degree
of customer satisfaction, as well as implementation of market research and statistical analysis
LAST UPDATED: July 2026